ASSESSMENT PAYMENT LATE FEES DATE EXTENDED

6/1/2019

ASSESSMENT PAYMENT LATE FEES DATE EXTENDED

Dear Property Owners,

As many of you are aware, myCRRA.com has been offline since Thursday morning, on the heels of the last day to make assessment payments before late fees are assessed.

Our online payment service launched earlier this year with great success. The demand for the new convenience was larger than we anticipated. In fact, we have collected more online credit card payments this year than all years combined with our previous, antiquated system!

With the month end approaching combined with summer vacation related web traffic, our website was simply overwhelmed! We were forced to take immediate action to upgrade the infrastructure, which began Thursday morning. We are happy to announce that our new and upgraded data center and website is now online and better than ever.

With the unfortunate timing of the upgrade, we have decided to extend last date of payment (before late fees are assessed) to June 7th, 2019.

Look for an announcement in the next Update from the GM regarding our data center as well as improved technology to better facilitate you, our property owners.

Have a great weekend,

Rick Tanner
General Manager